VINOD SAGTANI, chairman of Sagtani Exim Pvt.Ltd., is a very energetic and dynamic young businessman. After receiving the ISO certification, Sagtani spoke to New Spotlight on various issues. Excerpts:
How do you feel now that you received the ISO 9001-2008?
It is a pride for us as well as a challenge. The certification will make us even more conscious about the international standards management system and will boost the morale of all the stakeholders of the company starting from our employees and the customers.
How challenging is it?
Of course, it is very challenging. Although our company has a strong commitment to the quality management, it is going to be further fortified with the formal certification to quality management. The challenge before us is to maintain our standard.
I believe in quality products. I have always put my efforts to maintain the world standards quality. The quality has to be core of all operations. I am happy that after dedicated efforts of 6 months, my team and entire organization has been able to put in place a system which has been awarded for international standards.
What is ISO 901-2008?
It is not only a standard which talks about quality at international standards but also ensures management involvement and continued improvement.
I have travelled across Europe, South Asia and South East Asia. May it be Italy, France, Germany, The Netherland, Indonesia, India, or China, what I have learnt is their ability to grow business on a systematic basis with professional approach.
What is your vision?
My dream has been to build an organization which thinks globally but acts locally. This certificate has been an important step in that direction. We are also looking in priority service solutions to our customers where not only we provide infrastructure and equipment but also training to our customers to be better in their work.